Welcome to EvidLabs. This Privacy Policy explains how EvidLabs (SMC-Private) Limited ("EvidLabs," "we," "us," or "our") collects, uses, and discloses information about you when you access or use our website and services, including the MetaTopic application (collectively, the "Service"). Your privacy is critically important to us.
- Information We Collect.
- Information You Provide to Us.
- Account Information. When you create an account, we collect the information you provide, which may include your full name, email address, and profile picture if you sign up using Google OAuth.
- User Content. We collect the information you input into the Service, such as your research topics, keywords, and any feedback you provide to us.
- Communications. If you contact us directly (e.g., via our support email), we will receive the contents of your message and any other information you choose to provide.
- Information We Collect Automatically.
- Analytics. We use a self-hosted instance of Plausible Analytics to understand how our Service is used. Plausible is a privacy-focused analytics tool that does not use cookies or collect personal data.
How We Use Your Information. We use the information we collect for the following purposes:
- To Provide and Maintain the Service: To operate our Service, authenticate users, and process your requests.
- To Improve the Service: To understand user needs and improve the functionality and performance of MetaTopic.
- To Communicate with You: To send you service-related updates, respond to your support requests, and provide you with information about our Service.
- For Marketing: With your explicit consent (opt-in), we may send you promotional emails about new products or features. You can opt-out of these communications at any time.
- How We Share Your Information.
We do not sell your personal data. We may share your information with third-party service providers only in the ways described below:
- Third-Party AI Providers. To generate the output in MetaTopic, we send the content of your queries (your research topics and keywords) to a third-party AI service provider. We have contractual agreements in place that limit their use of your data to providing the service to us.
- Cloud Hosting. We use third-party cloud hosting providers (such as Microsoft Azure, Render, and AWS) to store and process your data.
- Legal Compliance. We may disclose your information if required to do so by law or in response to a valid legal request.
- Our Stance on AI Model Training. We are committed to protecting your intellectual property. We will not use your User Content (inputs, queries, feedback) or the output generated for you to train our or any third-party AI models.
- Your Data Rights and Choices.
- Account Information. You may access and update your account information through your profile settings.
- Account Deletion. You may request the deletion of your account and all associated personal data at any time by emailing us at privacy@evidlabs.com. Upon receiving your request, your data will be immediately and permanently removed from our systems.
- Marketing Opt-Out. You can unsubscribe from our promotional emails by clicking the "unsubscribe" link provided in them.
- Data Security. We implement reasonable security measures to protect your information. However, no electronic transmission or storage system is 100% secure, and we cannot guarantee absolute security.
- Changes to This Privacy Policy. We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top.
- Contact Us. If you have any questions about this Privacy Policy, please contact us at: privacy@evidlabs.com.